From time to time, I just have to crack back on some of the agents with whom I have
run-ins. Granted, we all make mistakes, we all have bad days, and we all have our eccentricities… but come on now! To be in this business (especially in this economy), one must have a sense of humor, be willing to laugh at themselves, and the industry.
I submitted an offer on a short sale last week – of course, I hustle to get the appointment, show the home, consult with the buyer, and write the offer in a timely and expedient manner. I did not get a confirmation email that they received the offer the first day, so I emailed again the next. Here’s the response I got:
[I received this on the 11th]
Thank you for your clients offer.
I am on vacation and going on a cruise from the 14th to the 22nd. I will process all offers on the 22nd. So please ask your clients to be patient.
Uh, yeah. We cannot be patient and we will not work with you. Sorry, on to the next one. There is a phrase in real estate called, “Time is of the Essence.” This is a good example of a bad example.
Okay colleagues, everyone can get someone to cover for them! No matter how small your company is… you could even get someone from another company to cover for you! Point blank, just bad business practices!
Please make me laugh and share some of your experiences.
Keith Klassen – Real Estate Broker
Good post Keith, I’m with you. Just because you are on vacation does not mean the world stops for you (at least that is what I have been told). That agent must not be to motivated to sell. Must be doing better in this economy than most!
yeah, maybe I’m just jealous because she’s going on a cruise and I’m hustling to get clients into short sales – ha ha ha
Wow, talk about not working for his clients. He should definitely had someone watch his offers.