ONE: Return the call!
I am continually amazed at how hard it is for some people to return a phone call. The more I deal with other Realtors, mortgage brokers, and business affiliates in general the more I find that people are clueless when it comes to simple success. One mortgage broker I use and refer continually is the one that told me, “You know Keith, the reason why I’m successful is, I return phone calls – it’s as easy as that!” I might add, he returns the call the same day, usually within the hour. This alone has kept me coming back (not to mention he knows how to work a loan like no other).
Then there’s the flip side… There is always that eager beaver salesman who won’t stop calling you once you’ve “made eye contact.” They are like flies on _______. Buzzing around me, “Can I help you?; Let me show you how I can help…; I’m sure I can help you somehow; I’m here, just holler; Don’t miss this opportunity; ….” Alright already – I know where to find you! I have your phone number! I will call you when I need you! Just return my call and close the deal once I serve it up!